Certificate in Management Skills (ACE CREDIT ®)
Certificate in Management Skills (ACE CREDIT ®)
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$2,337 USD
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$2,337 USD
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Attention all management padawans! Gain the essential skills to boss-up in style, with a touch of nerd-chic. Whether you're balancing budgets or team emotions, this course is your trusty sidekick. By the end, you’ll be leading teams faster than a hyperdrive jump through the galaxy.
Course Duration:42.5 hours
Credits:
CEU Credits: 0.4
AMA PCM CEU Credits: 0
PDU Credits: 0
HRCI Credits: 0
SHRM Credits: 0
CFRE Credits: 0
ATD CI Credits: 4
ACE Credits: 0
Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.
Credits:
0.4 CEUs 4
ATD CI Credits 4
PDUs 4
HRCIs 04 SHRMs
Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.
Credits:
0.4 CEUs 4
ATD CI Credits 4
PDUs 4
HRCIs 04 SHRMs
Credits:
0.4 CEUs 4
ATD CI Credits 4
PDUs 4
HRCIs 04 SHRMs
Introduction to Negotiations
We all negotiate every day. And even though negotiations are an integral part of our lives, techniques for managing these situations are not instinctive; they must be learned. Experienced negotiators make a conscious decision about what type of negotiation strategy to use based on a number of factors such as the importance of the relationship and the importance of what is at stake. Understanding key concepts such as the "best alternative to no agreement", reservation price, and the "zone of possible agreement" can help you conduct a successful negotiation. And since power is a fundamental dynamic in negotiations, it is important for negotiators to have a basic understanding of ways they can exert and also gain power in a discussion. This course should be an essential part of any basic business and management training.
Credits:
0.3 CEUs 3
ATD CI Credits 3
PDUs 3
HRCIs 03 SHRMs
Credits:
0.3 CEUs 3
ATD CI Credits 3
PDUs 3
HRCIs 03 SHRMs
Time Management
One of the more precious resources a manager has is his or her time. Managers can become more effective by employing time management and scheduling techniques, delegating, outsourcing key tasks, and employing technology. The concepts covered in this course will help create structure around your time management skills and will help reveal any weaknesses in your time management habits. Making time management a priority is often the first step to keeping on task and maintaining a productive schedule.
Credits:
0.3 CEUs 3
ATD CI Credits 3
PDUs 3 SHRMs
Credits:
0.3 CEUs 3
ATD CI Credits 3
PDUs 3 SHRMs
Managing People
To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain productivity and momentum.
Credits:
0.5 CEUs 5
ATD CI Credits 5
PDUs 5
HRCIs 05 SHRMs
Credits:
0.5 CEUs 5
ATD CI Credits 5
PDUs 5
HRCIs 05 SHRMs
Handling Difficult Employee Behavior
As a manager, handling difficult employee behavior is now your job. And it can be overwhelming to try to navigate the psychology of poor behavior to try to figure out how to improve the situation. This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. By effectively addressing, coaching, and counseling employees, you can improve their behavior and improve morale, staff retention, productivity, and teamwork. This course uses videos to illustrate each behavior type so that you can more easily apply the techniques to your current work environment. Focusing on dealing with the behavior (not the person), tools and techniques for positive change are clear and well-defined.
Credits:
1 CEUs 10
ATD CI Credits 10
PDUs 10
HRCIs 10 SHRMs
Credits:
1 CEUs 10
ATD CI Credits 10
PDUs 10
HRCIs 10 SHRMs
Communicating Collaboratively
In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level course will help you improve your collaborative communication by providing best practices and effective tips and techniques.
Credits:
0.4 CEUs 5
ATD CI Credits 5
PDUs 5
HRCIs 05 SHRMs
Credits:
0.4 CEUs 5
ATD CI Credits 5
PDUs 5
HRCIs 05 SHRMs
Emotional Intelligence for Managers
Course Description
This online course equips both new and experienced managers with the skills and resources necessary to foster strong connections, lead change, and resolve potential conflicts. Throughout ten segments, students will learn practical ways to better coach and motivate their teams, whether operating in an in-person office environment or a remote work setting. The self-paced course offers an assortment of interactive exercises, videos, case studies, and self-assessments that engage learners and provide opportunities to practice and apply key management skills.
Topics covered in the course:
Introduction to Management
Communicating Collaboratively
Emotional Intelligence for Managers
Handling Difficult Employee Behavior
HR Fundamentals for Managers
Introduction to Negotiations
Leading and Managing Change
Managing People
Managing Remote Employees
Time Management
Download the complete syllabus with learning outcomes here.
This course has been evaluated by The American Council on Education's College Credit Recommendation Service (ACE CREDIT ®) with a recommendation of 3 credits, lower division, in management.
Successful completion for the ACE CREDIT ® designation is based on student performance on a final cumulative exam. The final exam is composed of 70 multiple-choice questions. Students will have 2.5 hours to complete the exam. The exam is proctored. For more information, please see the syllabus.
If students do not earn a passing score of 70% on their first attempt, they will have the opportunity to take the exam 2 additional times (3 total attempts). Students must wait 24 hours between exam retakes. A passing score of 70% of above is required to request college credit for this certificate.
Testimonials
Katia S.
This was an excellent course in both content and delivery. I found it easy to use, challenging but not overwhelming.
Ruth A.
Thank you for offering this course in this format. It definitely worked for me!