MindEdge
Handling WorkplACE Bundle Conflict
Handling WorkplACE Bundle Conflict
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$933 USD
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$933 USD
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Dive into the world of workplace conflicts with the strategic mind of a chess master. Spot the moves, predict the outcomes, and turn conflicts into collaborations. Your move, future conflict resolution grandmaster!
Course Duration:6 hours
Credits:
CEU Credits: 1
AMA PCM CEU Credits: 0
PDU Credits: 10
HRCI Credits: 10
SHRM Credits: 10
CFRE Credits: 0
ATD CI Credits: 10
ACE Credits: 0
Course Description
As a manager, you will undoubtedly deal with conflict. And keeping the peace is your responsibility. This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations. It includes video commentary from an expert in the field and presents some fictitious real-world scenarios that allow learners to practice applying the skills and strategies discussed throughout the course.
Learning Outcomes
Identify the different types of conflict in the workplace
Describe some of the major causes of workplace conflict
Discuss the Thomas-Kilman model of conflict
Consider your personal conflict style and compare it to other styles
Identify various conflict behaviors in the workplace
Explore conflict resolution strategies
Discuss best practices for handling difficult employees
Describe what constitutes dangerous conflict and consider methods for handling risky situations
Testimonials
Rose B.
Enjoyed this class very much! Very informative.
Angela R.
I enjoyed this course and it provided helpful hints in dealing with difficult people.
