HR Skills: Interviewing

The job interview is one of the most popular means of distinguishing among applicants for an open position. However, research has shown interviews can lead to biased and poor hiring decisions. This course will guide you through how to construct a fair and effective interview process that will lead you to a quality hire. It will give you information on different types of interviews, practice in designing effective interview questions, and tips for how to respond to unexpected situations. Learning Outcomes Describe what information an interview can gather Identify the role that HR professionals play in planning and executing the interview Identify common problems with the interview, including bias Identify a fair process to evaluate candidates Plan an interview and describe best practices for interviewing candidates Categorize different types of interview questions