MindEdge
PM Primer: Conflict Resolution
PM Primer: Conflict Resolution
Regular price
$808 USD
Regular price
Sale price
$808 USD
Unit price
per
Couldn't load pickup availability
Transform conflicts into opportunities with our conflict resolution primer. Learn techniques to address disputes, foster collaboration, and maintain project harmony. Elevate your project leadership by turning challenges into positive outcomes.
Course Duration:2 hours
Credits:
CEU Credits: 0
AMA PCM CEU Credits: 0
PDU Credits: 2
HRCI Credits: 2
SHRM Credits: 2
CFRE Credits: 0
ATD CI Credits: 2
ACE Credits: 0
Course Description
This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.
Learning Outcomes
Identify the stages of conflict
Recognize the structural differences that can cause conflict
Distinguish between different conflict types and apply strategies to resolve them
Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict
Compare different negotiation styles and describe when each should be used
Demonstrate how power and BATNA can be used as tools during negotiations
Testimonials
Robert M.
It was perfect.
William B.
Lots of good information and ideas. Well worth the time and a good value.
