PM Skills: Negotiation

Negotiation is a key element of any project management approach. Project leaders regularly negotiate with various stakeholders—clients, teams, management, and leaders of other organizational projects—to move their own project toward completion. In some cases, a project's success may depend on the project leader's ability to address competing interests through negotiation. Fortunately, anyone can develop strong negotiation skills through learning, practice, focus, and negotiations training. This self-paced, fully online course will provide learners with the skills they'll need to successfully negotiate with internal and external project practitioners. It will help them establish their negotiation strategies and refine their techniques to successfully execute and complete projects. Learning Outcomes Define what negotiation is Distinguish between interests and positions, and discuss the importance of each Choose a negotiation approach that best fits your circumstances Explain the differences between principled negotiation, distributive negotiation, integrative negotiation, and mixed motive negotiation Compare the various techniques project leaders use to negotiate with teams, superiors, stakeholders, and vendors Describe how negotiation skills can be implemented in contract negotiation, ethical conduct, and conflict resolution domains Name the key components of active listening and identify the role that it plays in a successful negotiation Identify different behaviors that can pose challenges to a negotiation or cause an impasse